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Office Policies
After Hour Services
Emails will be answered at no charge if it is simple, and requires a simple fix, like calling in a prescription. If it is a complicated answer, I will ask you to schedule an appointment. Any health concern that requires me to respond via Telephone outside of business hours will incur a $75 fee.
Insurance
You are responsible to verify your own benefits, obtain a referral if necessary, and pay for all services not covered. We cannot guarantee your benefits until we have processed your visit claims. You will be responsible for anything insurance does not pay that they deem patient responsibility.
If we are not specifically contracted with your insurance company, you may ask them if you have benefits for out-of-network naturopathic care. Also, remember that some insurance companies may put limitations on how often you can receive naturopathic care.
*If you have an HSA account or flexible spending plan, be sure to check what benefits you have available. In most cases you may use this for supplements and food sensitivity testing.
Cancellation Policy
Scheduled appointments may be cancelled/rescheduled up to 48 hours prior to the appointment time. Thereafter, $125.00 fee will be charged for the scheduled appointment change, and also for “no-shows.”